RCI’s support packages are
value-priced technical application support service, designed for
companies that have a good working knowledge of MANMAN applications and
need supplemental support. We are available 24 hours a day 7 days a
week for all of your support needs. Our packages include:
Basic
- Mfg, OMAR, AP, GL, Projects, ServiceMAN
- MANMAN support for FORTRAN coded system, including basic MPE/iX
support relevant to the execution of the MANMAN software (includes
Image and Query)
- Modified software (FORTRAN source code and documentation required)
- 24/7 technical support of all MANMAN and HP Software
- Cold Site disaster recovery through our remote data center
Extended - (All Basic Services with the addition of)
- Real Time Disaster Recovery
- Crystal Reporting and Training
- MANMAN data synchronization using MSQL Server
- Fully staffed remote site available to you 24/7
- 3 days of on-site consulting included as part of the package
- On-site consulting at a discounted rate
- On-site training at a discounted rate
Additional Services
- Custom Programming for your MANMAN ERP System
- Multi-language employee training on site or remotely using E-Training
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